Andean Spirit Lodge is committed to respecting the privacy and security of its website visitors. We collect information to process your transactions and to help us provide a better level of service. We do not sell your information to anyone. We strive to protect the security and confidentiality of the information we collect. We urge you to read the following sections.
There are a number of different ways that we may collect to use the personal information from you. At the time of collection we will set out clearly the information that we are collecting and the purposes for which we will use it.
Your communication to us
You may email or write to us providing your name and contact details and any other personal information contained in your message.
You may telephone or email us in respect of technical assistance you require in respect of our tours or information that you would like to receive relating to our tours.
Direct marketing to you
From time to time we may contact you directly by mail, email or telephone informing you about new tours, promotions or special offers that you may be interested in. We may send out newsletters to our customers providing them with articles and information, which we believe, may be of interest to you.
Whenever you enter our website, our web server automatically collects and aggregates information in respect of your visit. This information includes URLs or domains of referring websites, browser type, operating system, the pages that you access and the date and time of your visit. In general this aggregate information will not identify you personally. If we do correlate such information to you, we will treat it in accordance with this policy.
Because we rely on third party commercial software and programs to operate our servers, we may inadvertently collect personal information due to certain automatic functions or features contained in such software or due to certain software changes or upgrades.
Click Stream Data
As you browse the Internet, a trail of electronic information is left at each website you visit. This information, which is sometimes called “click stream” data, can be collected and stored by a website’s server. Click stream data can tell us the type of computer and browsing software you use, the address of the website from which you linked to the website, and in some instances, your e-mail address. We may use click stream data to determine how much time visitors spend on each page of the website and how they navigate through the website. We will only use this information to improve the website. Any collection or use of click stream data will be anonymous and aggregate, and will not contain any personally identifiable information.
Consent to process your data
By providing any information on the website, all users fully understand and unambiguously consent to the collection and processing of such information.
We use commercially reasonable efforts to ensure that your information is stored and maintained in a secure environment. We have implemented procedures to ensure that your information is only made available to such designated staff as necessary to carry out the stated purposes that we have communicated to you.
Andean Spirit Lodge shall, pursuant to valid legal process, such as a search warrant, subpoena or court order, allow access to information, including personally identifiable information, provided to the website in order to comply with such process and to protect our rights and property.
User acceptance of our terms